Terms of Services
These terms and conditions of use
("Terms of Use") of the Website (www.giftract.com) between Gifting
Technologies LLP (hereinafter referred to as "Giftract") and the
users/ registrants of the Website ("You" or "Your" or
"Yourself" or "User") describe the terms on which Giftract offers,
you access to the Website and the Services (as defined below) through the
Website.
Please read the terms of use carefully before using or registering
on the website or accessing any material, information or services through the
website. Your use of the website or the services provided by the website shall
signify your acceptance of the terms of use and your agreement to be legally
bound by the same.
ELECTRONIC
COMMUNICATIONS
When you use any of our services or send e-mails to us, you are
communicating with us electronically. We will communicate with you
electronically in a variety of ways, such as by e-mail, text, in-app push
notices or by posting e-mail messages or communications on the website. For
contractual purposes, you agree that all agreements, notices, disclosures and
other communications that we provide you electronically satisfy any legal
requirement that such communications be in writing, unless mandatory applicable
laws specifically require a different form of communication.
YOUR ACCOUNT
You may need your own Giftract account to use
certain Giftract Services, and you may be required to be logged into the
account and have a valid payment method associated with it.
If you use any Giftract Service you are responsible
for maintaining the confidentiality of your account and password and for
restricting access to your computer, and to the extent permitted by applicable
law you agree to accept responsibility for all activities that occur under your
account or password. You should take all necessary steps to ensure that the
password is kept confidential and secure and should inform us immediately if
you have any reason to believe that your password has become known to anyone
else, or if the password is being, or is likely to be used in an unauthorised
manner. You are responsible for ensuring that the details you provide us with
are correct and complete, and for informing us of any changes to the
information you have provided. You can access your information in the My Account section of the
website. Please see our Privacy Policy to understand how we process and
protect your data.
You must not use any Giftract Service: (i) in any
way that causes, or is likely to cause, any Giftract Service, or any access to it
to be interrupted, damaged or impaired in any way, or (ii) for fraudulent
purposes, or in connection with a criminal offence or other unlawful activity,
or (iii) to cause annoyance, inconvenience or anxiety.
We reserve the right to refuse service, terminate
accounts or remove or edit content if you are in breach of applicable laws,
these Conditions of Use or any other applicable terms and conditions,
guidelines or policies.
PLATFORM SERVICES
·
Giftract does not offer returns or refunds on any
products as they are custom created for you.
·
Orders once placed cannot be cancelled as we begin
our customisation services as soon as your order is confirmed.
·
Changes to any of our products cannot be made once
they have been delivered. Any changes in data must be informed at least 48
hours prior to the expected delivery of the product. Last minute changes will
be considered as fresh customisation and add to the delivery time accordingly.
·
We offer guaranteed 48 hour delivery on all products
listed on our website. You may opt for a faster delivery of 24 hours at extra
charges. This delivery method will be subject to the same terms and conditions
as our 48 hour guaranteed delivery mechanism. The delivery time is subject to
the following conditions:
-The 48 hours begin only after the customer has
submitted complete data required in order for customisation of your product.
The data requirement will be deemed to approval by Giftract based on the
product and its level of customisation.
- In case of delay from the customer in submitting
the data on time, the product delivery maybe delayed beyond the stipulated
date.
- The 48 hour delivery time does not include
scheduled or public holidays.
- Delivery of products and technical support for the
same will be provided only within the stipulated working hours i.e. 10:30am to
6:30pm Monday to Saturday. In special cases, Giftract may deliver products or
provide assistance beyond these hours. However, the same will be based on our
discretion. In no situation is Giftract liable to provide support or delivery
beyond the stipulated hours.
- If the concerned person is not available at the
time of delivery or does not respond to our communication, Giftract cannot
ensure delivery on the scheduled time and date.
- While
we always try 100% to ensure deliveries on time, there could be delays due to
weather, calamities and other unavoidable reasons that are beyond our control.
In such cases, your surprise will be delivered at the earliest.
·
All worldwide rights, titles, and
interests are legally reserved. The contents of our website and the website as
a whole are intended solely for your personal and non-commercial use. Any use
of our website and its content for purposes other than personal and
non-commercial use is prohibited without the prior written permission of Giftract.
You cannot reproduce, publish, display, modify, sell, or distribute any of the
materials from Giftract.
LINKS TO THIRD PARTY WEBSITES
The Website may contain links and interactive
functionality interacting with the websites of third parties like Facebook and PayuMoney
and others. Giftract is not responsible for and has no liability for the
functionality, actions, inactions, privacy settings, privacy policies, terms,
or content of any such website. Before enabling any sharing functions to
communicate with any such website or otherwise visiting any such website, Giftract
strongly recommends that you review and understand the terms and conditions,
privacy policies, settings, and information-sharing functions of each such
third-party website.
We are not responsible for any breach of security or
for any actions of any Third Parties that receive your Personal Information and
we are not/shall be not responsible for their privacy policies or practices as
it is beyond our control.
ALTERATIONS TO SERVICE OR AMENDMENTS TO THE CONDITIONS OF USE
We reserve the right to make changes to any Giftract Services, policies, terms and conditions including these Conditions of Use, and
Service Terms at any time. You will be subject to the terms and conditions,
policies and Conditions of Use in force at the time that you use the Giftract Services. If any of these Conditions of Use is deemed invalid, void, or for any
reason unenforceable, that condition will be deemed severable and will not
affect the validity and enforceability of any remaining condition.
WAIVER
If you breach these Conditions of Use and we take no
action, we will still be entitled to use our rights and remedies in any other
situation where you breach these Conditions of Use.